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FAQs

FAQs


iDealDay Guarantee

iDealDay Satisfaction GuaranteeOur customer trust and satisfaction are paramount at iDealDay. With any reservations or doubts, please give us a call and we completely refund your purchase.

 

What happens after I buy?

You will receive our email receipt confirming your purchase with the detailed instructions on how to print your iDeal and how to redeem it.

 

Is my Credit Card Charged Right Away?

Your card will not be charged until the iDeal has enough buyers that have committed to the iDeal.

 

Is It Safe to Purchase?

Yes, your credit card information is protected withthe 128-bit encryption security certificate.

 

Can I Cancel My Purchase?

Yes, you can cancel your purchase or change the quantity any time until you’ve printed out your iDeal by clicking on My Account. You will have to call us to cancel the purchase after you’ve printed out your iDeal.


We Care

Please contact your iDeal Day with any questions you may have. We are here to help you from 10AM to 6PM NYC:

750 Third Avenue
9th Floor
New York, NY 10017

Phone:      (212) 249-3545
Toll Free   (877)775-5575
Fax:         (212)547-9504